To whom can you complain about a Polish accounting office?

Currently, there are no legal provisions in Poland that provide a legal basis for filing a complaint against a Polish accounting office due to poor service. If an accounting office violates the provisions of the Personal Data Protection Act, the affected person can file a complaint with the President of the Personal Data Protection Office in Poland. For complaints about the behavior of an employee of the accounting office, such complaints can be directed to the managers of the accounting office and/or its owners (owner, co-owner).

Liability of a Polish accounting office for clients’ “fraudulent activities”

A Polish accounting office is not liable for any illegal activities of the individuals or entities it serves (both physical and legal persons) if it does not participate (does not assist, advise, or conceal) in such activities.

Compensation for an error made by a Polish accountant

A Polish accountant is liable for damages for actions or omissions that caused harm. There must be a direct causal link between the action or omission (error) and the damage, meaning that if the error had not occurred, the damage would not have arisen. If the accountant is employed under a work contract, liability is determined according to the rules specified in the Polish Labor Code (articles 114-122). If the accountant made the error intentionally (wanted to make it, wanted to cause harm to the employer intentionally), they bear full responsibility for the actual loss suffered by the employer. If the error was made unintentionally (due to negligence or inattention), the liability is limited to three months’ salary (three months’ remuneration). In the case of an accountant conducting business activity in Poland (employed under a B2B contract), liability for the error made will be full (unlimited).

Can accounting services be provided in Poland without a certificate?

Accounting services can be provided in Poland without any certificate. Current legal regulations in Poland do not require any certificates for this type of service. It should be noted that certificates issued by the Polish Minister of Finance for the provision of accounting services in Poland until 2014 remain valid. A list of individuals with a valid certificate from the Polish Minister of Finance is currently available on the website of the Polish Ministry of Finance. However, such certificates are no longer issued, and providing accounting services, including bookkeeping, does not require any certification in Poland.

If you are looking for services we offer, please contact us:

Accounting services in Warsaw

PHONE: +48 22 292 47 21
EMAIL: biuro.warszawa@prwt.pl

Accounting services in Krakow

PHONE: +48 12 345 21 06
EMAIL: biuro.krakow@prwt.pl